Privacy Policy
Introduction
AGENOTO ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the AGENOTO platform, including our website, APIs, and associated services (collectively, the "Service").
Please read this policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Information We Collect
Account Information
When you register for an account, we collect your name, work email address, company name, role or title, and a password. Enterprise accounts may additionally collect billing address, company registration details, and designated workspace administrators.
Business Information
To configure agents, workflows, and integrations, you provide information about your business operations, internal processes, and the tools and systems you connect. We handle this information with strict confidentiality.
Usage Information
We automatically collect data about how you interact with the Service, including: pages visited, features accessed, agent configuration activity, workflow execution logs, audit trail data, timestamps, and session durations.
Device and Browser Information
We collect technical information about the device and browser you use, including IP address, browser type and version, operating system, device identifiers, and referring URL.
Communications
When you contact us via email, support channels, or contact forms, we retain the content of those communications to provide support and improve the Service.
How We Use Your Information
We use information collected to:
- Provide, operate, and maintain the Service - Create and manage your account and workspace - Process transactions and manage billing - Authenticate users and enforce platform permissions - Execute agent workflows on your behalf - Maintain audit logs and governance records - Respond to support requests and communications - Send transactional and service-related communications - Improve, personalize, and develop new features - Detect, prevent, and address security incidents or abuse - Comply with applicable legal obligations
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting support@agenoto.com. Certain audit logs and records may be retained for a period after deletion to comply with legal obligations or resolve disputes.
Security
We implement appropriate technical and organizational measures designed to protect your information. This includes encrypted data transmission, access controls, authentication requirements, and audit logging as described in the platform's governance model.
No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict certain processing - Request portability of your data
To exercise any of these rights, contact us at support@agenoto.com.
Children's Privacy
The Service is intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us at support@agenoto.com.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date and, where appropriate, via email. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: support@agenoto.com